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Category: Customer Emails

Refund me please I didn’t mean to buy membership. Thanks.

Posted on January 21, 2017 by Steven

I like to think that Grooby has the best customer service of any adult site, I’m fairly confident in that as I pick up selections from our customer service desk myself and answer them … but we’re not going to be pushed over, or stolen from, so when this piece of work emailed me this morning;

“Refund me please I didn’t mean to buy membership. Thanks.”

I had just the response;

“Can you clarify what you mean by ‘I didn’t mean to buy membership’ ?
While viewing the tour, did your hand accidentally slip to the join button, where it … Read More

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Members Surveys Results and Answers

Posted on October 21, 2016 by Steven

Thank you to the members who took part in the survey.   As so many of you added comments, I think it would be fair to answer them here so everyone can share in the direction we can take the websites.

  1.  The majority of the answers came from ShemaleYum, Shemale.XXX and BlackTgirls
  2.  People mainly joined the site for the ‘type of’ or ‘quality of’ the content (77%) and 21%   were repeat members.
  3.  45% of people were members of 1 or more Grooby sites.
  4.  25% of people were members for less than one month, 23% for 1-3 months and 3-12 months and
… Read More
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I want you to help me in my quest secretly to being bisexual and not curious.

Posted on July 5, 2016 by Steven

“I’M a bbm and I don’t have any clue as to where I belong yet. I’m a big teddy bear that is very sexual and I want to experience all of the avenues eventually. I want to observe TS ladies doing what they do on set. I actually have never been penetrated voluntarily but I play with toys often so. Ready. I have only given throat and I’m pretty good I think. I want to be a fluffer. I’ve never been made up or wore lingerie but I’m game. I want you to help me in my quest secretly to … Read More

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… and then there was the Thurs morning when someone sent me a ‘Lawnmower With a Dick’ Script ….

Posted on April 7, 2016 by Steven

I occasionally get emails from want to be script writers who usually they’re the next greatest thing, and that there are loads of paying jobs as script writers in porn (in my experience, the director usually works on their own scripts with an editor).    The samples they send are usually pretty bland and contrived and it’s more that they just want to ‘work in’ porn, rather than have any real talent.

Then there was this rainy Thursday morning when I was sent this proposal (names removed);

“Hello Grooby.com,
We are ______________   and ______________  and we are professional porn writers with … Read More

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Small Cocked Psychologist from South Africa Wants to Stop Big Penises Ruling the World!

Posted on March 31, 2016 by Steven

So this came in today..

“Hello. I am a psychologist from South Africa. I am sending this to any porn company I can find, because I think reading it might slightly make the world a better place. My message is very simple, I don’t want to waste your time so let me get started!

I would ask you to stop perpetuating the stereotype of everyone having “big penis”. It is something that affects many young men after hundreds and hundreds of hours watching porn. In a world where self confidence is plummeting and mental conditions are on the rise, even … Read More

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Wanna Be a Model? Why send these photos?

Posted on September 17, 2010 by Steven

Yeah, yeah, could be worse – I could be cleaning out a jack shack for a living, but I get these sorts of emails a few times a week and I just wonder, “What are you thinking?” – You are applying for a model job and sending only this … how could I make a decision based on these? Oh, yeah, just seen the last photo, decision made!

“I’m interested in becoming a tg/cd model. Attached are a few photos. I’m 22 hispanic 5 foot 10 inches 135 pounds 7 1/2 inch penis”

who1who2who3who4


… Read More

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More strange emails – does he want to be a model or?

Posted on May 14, 2010 by Steven

This is one of the better ones:

EMAIL 1: 3.02pm

“The world of shemales is it true or is it false? My name is Carlos xxxxxxxxxxxx and I am from Thomaston, Georgia. My age is 21, and I have no nude pictures. Model experiences I was looking at one time because some much interest because of the spirits around me. I really was trying to find it out, and I am in need of a job because of much place I have gave to you all and with drugs. I would like to be a male model if anything could … Read More

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Oh dear, new male model fails to impress…

Posted on January 6, 2010February 4, 2010 by Steven

Sorry folks, I’ve been lax on this blog for too long – due to personal shit (moved house and country, increased the brood and more!) but I’m going to keep onto it, mainly because the comedy just keeps coming.

Life and times, in the porn business.
“Hello i hope that i am not waisting your time.I am a 55yo man i live in Bangor Maine xxxx.wanting to know if you do anything with overweight men 300+lbs. i realy love being played with by pre-op girls i love being the bottom. i am pretty much open for most anything.i have no … Read More

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More crazy emails from “I want to be a male model…”

Posted on August 9, 2009 by Steven

We’re always looking for models and of course, we’re all different and I respect that … I’m amazed at some people who would actually think that people would pay to see their body/face/hygiene level on a photo shoot and the audacity to send in their photos but try to keep it polite and turn them down, without being insulting but this one really pissed me off.  The guy was in shape … but what a fucker.  Wants us to pay him (or use him for free) without showing his face so his “wife and kids” wouldn’t find out AND  then … Read More

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I Want to be a pornstar !

Posted on June 26, 2009 by Steven

Ok I know I shouldn’t poke too much fun but there is a point … or rather, what is the point?

I get 300+ emails per day including around 10 of potential models, I try to reply to all with either advice or to arrange work with them but why should I invest my limited time in the email below?

” would love to be in your pics”

Transsexual Model wannabe

I am for once, speechless.… Read More

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